Services
Our breadth of experience enables us to examine your project performance goals and develop the plan that will ensure success.
We empower your organization to operate at an optimum performance level, while driving both the strategic and tactical needs of the business. Because of these improvements, business operations, IT operations and IT support run more efficiently and effectively.
Our project management process is agile and varies by project, but generally includes these components.
- Project scope definition and requirements evaluation.
- Work package and task break down.
- Tactical resource planning and allocation.
- Estimating and contract negotiation.
- Project execution and close out verification.
- Quality assurance.
Project Mangement
We take a comprehensive approach to Program and Project Management, and are committed to the quality of each project.
Our approach help our clients through a wide variety of initiatives, we understand the needs and work with stakeholders to develop an actionable plan with realistic timelines, deliverables and budget.
We adapt our approach using different methodologies (Waterfall, agile, Hybrid) to accommodate client needs and ensure projects are delivered as intended.
Additionally we address the cultural and human factors of the organization critical to the sustainability of the initiative and success of the project (implementation of new service, new applications, and new operational processes.
DELIVERABLES
- Project scope definition and requirements evaluation.
- Project charter, project plan, schedule and budget.
- Tactical resource planning and allocation.
- Estimating and contract negotiation.
- Project execution and close out verification.
- Quality assurance.
- Project health assessment.
When plans or requirements change, we help our clients to adapt and identify the best way to achieve their project goals.
Complex Projects & Projects Review and Recovery
Some projects are so complex that a complementary management approach is needed to break the traditional cycle of delay and cost overruns due to executive participation, multiple vendors/stakeholders, technical innovation, dynamic rather than static interactions, funding, complex context and impact on other areas of the organization or the community.
The service includes implementation of our complex project management methodology to control uncertainty implementation of new or complex technical components, multiple vendor environments, dynamic interactions (instead of static interactions) management.
Deliverables
- Executive level stakeholder management (executive level relationships and reports).
- Governance definition and implementation.
- Business Case development for Funding.
- Identification, assessment, actions and mitigation plan for context variables.
- Methodology for managing context, funding and stakeholders.
- Managing of high level of uncertainty regarding objectives and/or implementation.
Managing complex projects requires an understanding of the reason for the complexity, and a methodology to handle that complexity to avoid surprises, manage uncertainty and changes for delivering a product or service to the client that meets expectations rather than project specifications.
Change Management
Organizational change management (OCM) is a framework for managing the effect of new business processes, changes in organizational structure or cultural changes within an enterprise.
A systematic approach is beneficial when change requires people throughout an organization to learn new behaviors and skills. By formally setting expectations, employing tools to improve communication and proactively seeking ways to reduce misinformation, stakeholders are more likely to buy into a change initially and remain committed to the change throughout any discomfort associated with it.
Deliverables
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Agreement on a vision/ mission/objectives for change.
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Policies and procedures.
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Communication Plan (including strategic communication).
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Training and coaching/mentoring strategy and plan.
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Educating employees about how their day-to-day work will change.
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Business Adoption Plan.
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Contingency Plan.
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Measurements.
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Rewards/incentives, both monetary and social, that encourage individuals and groups to take ownership for their new roles and responsibilities.
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Adoption Strategy. A concrete plan for how to measure whether or not the change is a success — and follow-up plans for both successful and unsuccessful results.
Organizational Change Management helps organizations to manage the people side of the change to obtain the proposed business objectives quickly and effectively.
Process Improvement
Process improvement refers to making a process more effective, efficient, or transparent.
Process improvement is relevant to all business areas because processes naturally degrade over time for any number of reasons. An organization that conducts process improvement focuses on proactive problem resolution in order to avoid operating in crisis management mode when process degradation occurs.
Deliverables
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Vision (Value proposition).
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Current Process model.
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Target process (where do we want to go?).
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Strategy, Plan and Roadmap (Plan the transition).
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New process model, artefacts, guidelines, training/adoption material.
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Implementation plan.
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Measurements.
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Continuous process improvement methodology.
Process Improvement allows an organization for collectively focus on eliminating waste (money, time, resources, materials, and opportunities). We waste these precious elements when we fail to examine the processes we use to conduct our business; always being follow up with the analysis of tangible areas of improvement.